Privacy Policy
Last Updated: December 3, 2025
1. Introduction
Welcome to Infin8y Software ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or apply for a job with us.
We operate globally with offices in:
- United States: Delaware
- United Kingdom: London
- Europe: Spain
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for UK/EU users and relevant US state laws (including Delaware Personal Data Privacy Act).
2. Information We Collect
We collect information in the following ways:
A. Information You Provide to Us
- Contact Information: When you fill out our contact forms, we collect your name, email address, phone number, and the content of your message.
- Recruitment Data: When you apply for a job, we collect your Resume/CV, cover letter, contact details, and employment history. We store this information to evaluate your application and for future opportunities (unless you request otherwise).
B. Information Collected Automatically
- Chatbot Interactions: Our AI chatbot ("TinFinity") logs conversations to improve its accuracy and our services.
- Anonymous Logging: We strive to log usage metrics anonymously.
- Chat Content: The text of conversations is recorded. Please do not share sensitive personal information (e.g., passwords, financial data, health data) with the chatbot.
- AI Processing: Chats may be processed by our local AI systems or third-party Large Language Model (LLM) providers (e.g., Google Gemini) solely for generating responses. These providers are bound by strict data privacy agreements.
3. How We Use Your Information
We use your data for the following purposes:
- Service Delivery: To respond to your inquiries and provide the software consulting services you request.
- Recruitment: To assess your suitability for employment and contact you regarding job openings.
- Improvement: To analyze chatbot interactions and website usage to improve our AI models and user experience.
- Compliance: To comply with legal obligations and protect our legal rights.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., Microsoft Azure for hosting, Google for AI processing), provided they agree to keep this information confidential.
- Legal Authorities: If required by law or to protect our rights and safety.
5. International Data Transfers
As a global company, your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
- EU/UK to US Transfers: We rely on adequacy decisions or Standard Contractual Clauses (SCCs) to ensure your data remains protected when transferred internationally.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("Right to be Forgotten").
- Restriction: Request processing restrictions.
- Objection: Object to our processing of your data.
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
- Resumes: Retained for a standard period for recruitment purposes unless you ask us to delete them sooner.
- Chat Logs: Retained for analysis and training periods, then anonymized or deleted.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Infin8y Software
Email: privacy@infin8y.com